Privacy Policy

When you create a tk1917 account, we collect the following information:

• Full legal name as it appears on your government-issued identification.
• Date of birth (to verify that you meet the 21+ age requirement).
• Mobile phone number registered in Bangladesh.
• Email address.
• Preferred username and a hashed version of your password — we never store plain-text passwords.
• Residential address, including district (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh).

To comply with our Know Your Customer (KYC) obligations and to protect both you and other players, tk1917 may request copies of:

• National Identity Card (NID) or passport.
• A recent utility bill or bank statement confirming your address (issued within the past 90 days).
• Proof of ownership of any payment method used, such as a screenshot of your bKash, Nagad, or Rocket account registered in your name.

These documents are stored securely and used solely for verification purposes. They are not shared with third parties except where required by applicable law or as described in Section 4 of this policy.

Each time you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or any other accepted payment channel, tk1917 records:

• The payment method used and the account identifier associated with it (e.g., mobile number linked to your bKash account).
• Transaction amount in Bangladeshi Taka (BDT).
• Transaction timestamp (Bangladesh Standard Time, UTC+6).
• Transaction reference number issued by the payment provider.
• Running account balance at the time of the transaction.

Full payment card numbers are never stored on tk1917 servers. Payment tokenisation is handled by the respective payment provider.

When you browse or interact with the tk1917 platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser version.
• Pages visited, features used, and time spent on each section.
• Referring URL (the page you visited before arriving at tk1917).
• Session duration and login timestamps.
• Betting history, game session logs, and stake amounts.

This technical data is used for platform security, fraud detection, service improvement, and responsible gaming monitoring. It is not used to build advertising profiles for third-party marketers.

If you contact tk1917 support via email at [email protected], we retain a record of that correspondence, including your name, contact details, the content of your message, and any attachments you send. This record is used to resolve your query and to improve our support quality. Support communications are retained for a minimum of 2 years from the date of the last interaction.

The primary use of your personal data is to operate and maintain your tk1917 account. This includes processing deposits and withdrawals, recording your betting history, issuing bonus credits, and providing you with access to casino games, cricket betting markets, slots, and crash games. Without this data, we cannot provide the core service.

tk1917 uses the personal and documentary data you provide to verify your identity, confirm your age eligibility (21+), confirm ownership of your payment methods, and detect or prevent fraud, money laundering, and other unlawful activity. This processing is necessary for legal compliance and for the protection of all players on the platform.

Your betting history, session durations, deposit frequency, and loss patterns are analysed by tk1917 to identify indicators of problem gambling. Where such indicators are detected, our responsible gaming team may reach out to offer assistance, suggest the use of deposit limits, or initiate a cooling-off period. This processing is conducted in the interests of player welfare and is a core commitment of the tk1917 platform.

Communications data is used to respond to your queries, resolve disputes, investigate complaints, and improve the quality of our support service. tk1917 support staff who handle your query are bound by strict confidentiality obligations and may only access your personal data to the extent necessary to resolve the specific matter at hand.

Aggregated and anonymised usage data is used to understand how players interact with the tk1917 platform, which games are most popular, and where technical issues arise. This analysis informs decisions about new features, game catalogue additions, and user experience improvements. Anonymised analytics data cannot be used to identify any individual player.

tk1917 will never share, sell, rent, or otherwise disclose your personal data to any third-party marketer, advertiser, data broker, or commercial partner for marketing purposes. Your contact details will not be added to any mailing list operated by a third party without your explicit, separately obtained consent.

In the event that tk1917 or any part of its business is acquired by or merged with another entity, your personal data may be transferred to the acquiring entity as part of that transaction. In such an event, we will notify affected players via the email address registered on their account and will ensure that any successor entity is bound by privacy obligations no less protective than those described in this policy.

tk1917 uses cookies and similar technologies (such as local storage and session tokens) to maintain your logged-in session, remember your preferences, and detect unusual login activity. We do not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving you advertisements on other websites.

The cookies placed by tk1917 fall into two categories:

• Strictly Necessary Cookies: Required for core platform functionality, including session management and security. These cannot be disabled without preventing access to the platform.
• Analytics Cookies: Used to collect anonymised usage statistics that help us understand platform performance. These may be disabled without affecting your core experience.

You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your tk1917 account. Instructions for managing cookies vary by browser; please refer to your browser's help documentation for guidance specific to your device.

You have the right to request a copy of the personal data that tk1917 holds about you. To submit a data access request, please contact us at [email protected] with the subject line "Data Access Request" from the email address registered on your account. We will respond within 10 business days of receiving a verified request.

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly through your account dashboard. For corrections to identity documents or KYC records, please contact support directly at [email protected].

You may request the deletion of your personal data by submitting a request to [email protected]. Please note that tk1917 is required by applicable anti-money laundering and financial regulations to retain certain transaction records for a minimum of 5 years after the closure of an account. Deletion requests will be processed to the maximum extent permitted by law, and we will inform you of any data that cannot be deleted and the reason why.

Where tk1917 processes your personal data on the basis of legitimate interest (such as platform analytics or fraud monitoring), you have the right to object to that processing. We will consider your objection and cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests. To raise an objection, contact us at [email protected].

The retention period for each category of data depends on the purpose for which it was collected and any applicable legal obligations:

• Account registration data: Retained for the duration of your account plus 5 years following account closure.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, in compliance with anti-money laundering obligations.
• KYC and identity documents: Retained for 5 years from the date of verification or from the date of account closure, whichever is later.
• Support communications: Retained for 2 years from the date of the last interaction in the relevant thread.
• Technical and usage logs: Retained for 12 months on a rolling basis, after which they are anonymised or deleted.

tk1917 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our platform. When we make a material change to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email. Your continued use of the platform following the publication of an updated policy constitutes your acceptance of the revised terms.

We encourage you to review this page periodically. If you have any questions about a change to this policy, please contact us at [email protected] before continuing to use the tk1917 platform.